Privacy Policy

Last updated: 29 September 2026

Who we are

This website is operated by Vivekshala Consultancy Services ("Vivekshala", "we", "us"), a consultancy serving clients in Lucknow and Delhi. You can reach us at info@vivekshala.com or +91 99107 63899.

Information we collect

When you use our enquiry form, we collect the details you enter:

• your name;
• your phone number and/or email address;
• your city, if you choose to share it;
• the service you are interested in;
• the message you write to us.

If you contact us by phone or email directly, we receive the details you share in that call or message.

Why we collect it

We use this information only to respond to your enquiry, assess whether and how we can assist you and, where you proceed, to prepare and deliver the agreed services. We do not use your enquiry details for unrelated marketing, and we do not sell or rent your information.

How your enquiry is delivered and stored

Form submissions are sent to us by email over an authenticated, encrypted SMTP connection operated by our email provider. This website does not store your enquiry in a database. Your submission exists in our receiving mailbox and in the sent-mail records of the mail service we use to deliver it.

Like most websites, our hosting environment keeps standard server logs that may record your IP address, browser details and the pages requested. These logs are used for security and troubleshooting and are not linked to your enquiry.

Cookies and analytics

This website does not use analytics or advertising cookies. A strictly necessary session cookie is used to protect the enquiry form against misuse; it does not track you and is deleted when your browser session ends.

Who we share information with

Your enquiry is delivered through our email service provider. Where your engagement involves work that must be performed or reviewed by licensed professionals, relevant details may be shared with those professionals with your knowledge. We do not share your information with unrelated third parties.

Data retention

Enquiry emails are retained in our mailbox for as long as needed to handle your enquiry and any resulting engagement, and for reasonable record-keeping thereafter. If you would like us to delete an enquiry email, contact us using the details above.

Cross-border processing

Our email delivery may involve servers located outside India, depending on our mail provider's infrastructure. By submitting the form you acknowledge this routing, which applies to ordinary email delivery generally.

Your choices and rights

You may ask us what information we hold about you, request correction of inaccurate details, or request deletion of your enquiry emails where we are not required to retain them. Write to info@vivekshala.com for any privacy-related request.

Security

We use encrypted delivery for form submissions and limit access to enquiry emails. No method of internet transmission is completely secure; please avoid sending passwords, PINs or sensitive identity documents through the form.

Changes to this policy

If we change how we handle information, we will update this page and the date above. Continued use of the website after a change means the updated policy applies to later interactions.

Contact for privacy requests

Email info@vivekshala.com or call +91 99107 63899 for any question or request about your information.